Contact Information

Store Name: The Sathi
Website: https://www.thesathi.com
Customer Support Email: thesathisupport@gmail.com
Shipping Destination: India

Customer Support

For questions about products, orders, payments, shipping, cancellations, refunds, or replacements, please email thesathisupport@gmail.com.

Please include your order number and a clear description of your concern so that we can assist you efficiently.

Grievance Redressal

Grievance Officer: TANUJA B
Designation: Grievance Officer
Email: thesathisupport@gmail.com
Business Address: pno 202.roadno15,venkateswara colony,vigneswara envlave,saroornagar,Hyderabad

We will acknowledge and address consumer grievances within the timelines prescribed under applicable law. Under the current e-commerce framework, consumer grievances must generally be acknowledged within 48 hours and redressed within one month of receipt.

For formal grievances, please include your name, contact details, order number if applicable, and a description of the complaint.

The Sathi is committed to addressing customer concerns fairly and transparently.