Terms of service

Terms of Service

Welcome to The Sathi. By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies.

Products and Product Images

The Sathi offers tote bags featuring original or licensed designs. We make reasonable efforts to display product colours, dimensions, and details accurately. Actual colours may vary slightly due to screen settings, lighting, printing, or material differences.

Please review the product description and available options before placing an order.

Pricing and Shipping

All prices are displayed in Indian Rupees (INR), unless stated otherwise. Applicable shipping charges and other disclosed fees will be displayed during checkout.

We reserve the right to correct genuine pricing or listing errors, subject to applicable law and any obligations arising from an order already accepted.

Orders and Payments

An order is subject to acceptance and successful payment confirmation, where applicable. For manual UPI payments, an order may remain pending until payment is verified.

Customers must provide accurate contact and delivery information. We reserve the right to investigate suspected fraudulent orders and to take appropriate action consistent with applicable law.

Production and Fulfilment

Products may be produced on demand through our fulfilment partner. Processing and delivery estimates are indicative and may vary due to production or courier conditions.

Cancellations, Refunds and Replacements

Cancellation requests, refunds, and replacements are handled according to our published Refund and Replacement Policy and Order Cancellation Policy, without limiting any rights available under applicable law.

Intellectual Property

The Sathi's original branding, artwork, website content, and other protected materials may not be copied, reproduced, or used commercially without permission, except where permitted by law.